Effective Date: 01.09.2023

At Tryseo, operated by Digital Data Services Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and other details you provide via contact forms or account registration.
  • Billing Information: Credit card details, billing addresses, and other payment-related data when you make purchases or subscribe to services.
  • Technical Information: IP addresses, browser type, device identifiers, and other technical data related to your access and use of our website.
  • Usage Data: Information on how you interact with our website, including pages viewed, time spent on pages, and links clicked.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: We use your information to deliver and maintain our marketing and web services.
  • Customer Support: To respond to your inquiries, requests, or issues.
  • Billing and Payment: To process transactions and send billing information.
  • Website Improvement: To analyze user behavior and improve our website and services.
  • Marketing: With your consent, we may send you promotional materials or newsletters. You can opt-out at any time.

3. Sharing of Your Information

We may share your information with:

  • Service Providers: Third-party companies that assist us in providing services such as payment processing, hosting, or marketing. They are required to maintain confidentiality and security.
  • Legal Requirements: If required by law, we may disclose your information to governmental authorities.

4. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5. Your Data Protection Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Correction: You can request that we correct any inaccuracies in your personal information.
  • Right to Erasure: You can ask us to delete your personal data, under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization.
  • Right to Withdraw Consent: If we rely on your consent to process your personal information, you can withdraw it at any time.

6. Security

We take the security of your personal information seriously. We use industry-standard measures, including encryption and secure servers, to protect your data from unauthorized access.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to gather analytics data. You can modify your browser settings to decline cookies, but this may affect the functionality of certain website features.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the updated policy on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Digital Data Services Ltd
Email: info@tryseo.gr
Phone: +359 (0)889571970
Address: Vladayska 19, Sofia, Bulgaria